Delivery for Small Items
(cushions, wall art and small side tables)
All small items are delivered by UPS on a standard delivery service.
UK Mainland: Delivery is FREE and you should allow 2-3 working days to receive these items. For medium sized items such as lighting there will be a £10 delivery charge.
UK Offshore, Highlands and Islands: Delivery is £10 and you should allow up to 20 days to receive these items.
Delivery for Large Items
(sofas, chairs, dining tables, cabinets, mirrors and other larger furniture)
For our larger furniture products, we use a specialist white glove courier company to deliver. You will be contacted by our delivery partner to arrange a delivery slot (am or pm on a specific day) that is convenient for you. You will also receive a phone call on the agreed delivery day to confirm a 1 hour delivery window.
Cosette, Finbar, Greyhound & Bassett chairs require leg assembly.
UK Mainland: We ask for a contribution of £30 towards the delivery cost and you should allow 7-10 working days to receive items of this type.
UK Offshore, Highlands and Islands: Delivery is £80 and you should allow up to 20 days to receive these items.
No matter how many items you order, you only pay one delivery charge, even if the items are not in stock and your order is therefore split over two or more deliveries.
Please ensure someone is available to take delivery on the arranged day as any fees associated with missed deliveries will be forwarded to the customer.
Our couriers are advised to deliver up to the threshold of the property . We appreciate that there may be times where customers require assistance bringing the item into the property. This is at the discretion of the courier and Hatton & Harding cannot be held liable for any issues that may occur if the courier enters the property. Items delivered via a staircase and/or upstairs are entirely at the customers own risk.